Refund Policy, Shipping Policy and Terms of Service
Shipping and handling costs on your order are as follows:
Standard Shipping - anything up to 3 lbs $4.95
Heavy Shipping - over 3lbs. $5.95
We send your package via USPS Priority Mail to get it to you safely and quickly. If you would prefer we use a different shipping method, please send an email along with your order.
You may return your merchandise within 14 days of receipt for exchange or refund -- we want you to be happy! Note that shipping charges are not refundable unless the item is defective or damaged.
Please email or call us prior to sending your package back so that we can give you a Return Authorization Number. Print the RA number on the outside of the package. Send it back with original inside packaging (to keep it in good condition). We recommend that you insure your package. Send to:
Rain Lily Shop
22 Walnut Parkway
Montclair, New Jersey 07042
Have any questions or need to contact us? The email is email@example.com and our phone is 917-309-0840.
We will never, ever share your private information with anyone, period.